FAQ Center >> FAQ View
FAQ View
Is VIP LS working time the same as 24/7 normal Live Support?
VIP LS is available from 9:00pm to 12 midnight and 1:00am to 6:00am EDT (GMT-4), from Sunday to Thursday.
We are performing maintenance on our VIP LS system From 3:00am to 5:30am EDT (GMT-4) every Thursday.
Thank you for your understanding.
Relevant Questions As Follows:
- How do I upgrade to 2-Star VIP and 3-Star VIP?
- Can the personal information on file for a VIP application be changed?
- Can I change which game is my "main game"? How do I do it?
- Why can't IGG VIP LS deal with non-VIP account problems directly?
- Why didn't some of our gamers receive birthday gifts in their main games?