Submit Issues
Step1: Log into "Submit Issues"
Step2: Choose the game
Step3: Choose the question type
     Main Question Type:
     VIP Account Service (Only for VIP accounts and VIP Bound Accounts)
     Game Client Problems
     Mall Problems
     Game Bugs
     Event Problems
     Official Website Problems
     Report Illegal Activities
     Data Problems
     Other Questions
Step 4: Fill in the table and submit the question.

IF YOU CAN'T DECIDE WHICH KIND OF QUESTION, PLEASE CHOOSE "Other Questions"

My Question
Log in to "My Question" to check the answer.
a) Waiting: Problem has just been submitted.
b) In Process: Problem has been written down and submitted to the corresponding department official.
c) Process: This question has been answered and there is a result.